![]() ![]() If you still have problems, and have a Professional or Enterprise subscription, please submit a support request. Then, launch VNC Server from your Applications menu. For Mac/Linux, right click the VNC Server icon in the system tray (by the clock), and click Stop VNC Server.In Windows, this can be done via the Services utility.Please also check there are no service issues on the RealVNC status pageĪs a final thing to try, please try restarting VNC Server and/or the computer running VNC Server. Note: you may need to remove the existing entry using the Computers page of the online portal first. If you don't please re-join it as shown here: How do I rejoin a VNC Server to the cloud, or change which team VNC Server belongs to? VNC Server should be functioning correctly if there is a green tick (and no error messages) displayed in its Status dialog:Įnsure that you also see your computer's name, and your Team name, listed in the Connectivity section. If you are trying to connect to VNC Server on Linux, check that Wayland is disabled.If you have purchased a subscription but did not subscribe from within your trial team, you will need to join your computer(s) to the new, paid-for team.Please ensure you have selected the correct team for the computer to which you want to connect. ![]()
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